November 18 2020
MW049 | NHC Digital Masterclass: Creating A User-Centric Communication Plan
As part of the Northern Housing Consortium's digital masterclass sessions, Mediaworks explain how you can use your marketing insight and available data to help create and map out user personas. Personas can be used to inform the most effective way to communicate with each target user group.
This session is the ideal platform to help you drive digital adoption, inform business decision making, improve customer satisfaction, and reduce strain on customer service resources.
You can also access the audio only version, available below.
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February 09 2026
MW200 | Personalisation Unlocked - A Roadmap to Audience Engagement
Rewatch our Mediaworks masterclass exploring personalisation and leveraging the Umbraco CMS to enhance the customer journey.
January 29 2026
MW199 | Turning Dashboards into Decisions: How to Leverage Data to Build Your 2026 Strategy
Rewatch our Mediaworks masterclass exploring insights, strategy, and how to leverage data in 2026.