September 28 2021
MW087 | Design Digital Experiences to Drive Repeat Sales Online
Consumers are set to spend over £200bn on Christmas this year; with online marketplaces still at the top of shopper’s confidence, key events in the run up to Christmas such as Black Friday, Cyber Monday, and January sales provide a huge opportunity to acquire new customers. However, the key to long term growth is to place a strategy to create loyal customers, drive Christmas sales and build long term brand advocacy.
In this masterclass our experts discuss 4 key areas to drive post-christmas repeat sales and increase customer lifetime value:
• Simplify the online purchase experience
• Deliver winning pre and post-sale digital customer service
• Drive customer loyalty through reviews and reputation
• Build a great brand to drive repeat purchases
Podcast above not working? Click to listen on Apple Podcasts and Spotify
You may also like …
March 25 2026
MW204: SEO Without Clicks - Winning in AI-Driven Search
SEO masterclass exploring how AI-driven search and zero-click results are reshaping organic visibility. Learn how to adapt your SEO strategy, maintain brand presence, and increase visibility across AI-generated answers and traditional search.
March 18 2026
MW203: The Creative Edge in AI Driven Performance
Creative-focused masterclass exploring how AI-driven platforms are reshaping paid media performance in 2026. Learn how to structure and optimise creative to improve efficiency, scale campaigns, and drive stronger CPA and ROAS across paid search, paid social, and Performance Max.